Parts Manager

Sussex East, NB

We are the Maritimes' John Deere Dealership with 15 locations to serve you.

We are looking for a skilled, dedicated person to fill the position of Parts Manager at our Sussex, NB location.

Please note: If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.

Purpose:

Manages the Parts Department operations within the dealership to maximize return on investment by optimizing department's processes to ensure internal and external customer satisfaction is exceptional and above industry standards.

Responsibilities:

• Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
• Assists in creating annual Parts Department goals and budget, in alignment with the organization's financial and operational objectives
• Accountable for financials of Parts Department
• Executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
• Ensures showroom is merchandised properly; maintaining that display(s) and product(s) and product area is clean, organized and priced
• Reviews all paper work for completeness and accuracy
• Ensures all ordering is completed in a timely and cost effective manner
• Maintains an accurate and effective parts inventory control system
• Works with Service Department ensuring all parts warranties are submitted within the required timeframe
• Schedules all Parts Staff vacations, after hours on call schedule for all staff including self, providing a visible calendar for all Parts staff and Branch Manager
• Schedules and assigns jobs to employees in the Department according to their skills and knowledge
• Assists in maintaining all departmental tools, equipment, and vehicles are in good working order
• Responsible for performing Annual employee reviews as set by HR.
• Responsible for assisting in planning of customer clinics and events at the Branch level.
• With HR and Senior manager(s); manages recruiting, staffing and employee development activities for employees reporting to this position
• Prepare departmental reports efficiently, accurately, and in a timely fashion for senior management.

• Support Corporate Aftermarket Manager with the overall development of the aftermarket business in achieving goals set for the department.

Experience, Education, Skills and Knowledge:

• 3+ years' experience in Parts Department Operations/College or University Degree or equivalent experience
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Ability to understand financial principles relative to Parts Department operations
• Ability to analyze and interpret internal reports
• Ability to write and speak effectively to individuals and groups
• Ability to work independently, as well as part of a team
• Ability to work extended hours and weekends
• Excellent customer service skills
• Valid clean Driver's License

What We Offer:

We offer full time employment, an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits and company pension plan.

We also offer a financial literacy training program through Enriched Academy for all our employees (https://www.enrichedacademy.com/).

Please submit your resume today!